Help centre
Product documentation and setup guides
Everything you need to set up your account, build your storefront, take donations and read your reporting.
Getting started
Create your account, complete onboarding and publish.
Storefront editor
Blocks, themes, templates and publishing.
Payments & payouts
Stripe, donations, refunds and fund reporting.
Team & billing
Roles, invitations, plans and invoices.
Still stuck?
Email support@charityfront.com and a human will reply. If your question is about fundraising strategy rather than the product, the guides are a better starting point.
Ready to build your charity front?
Create your storefront free, invite your team, and publish when you are ready.
The short version
CharityFront in short
CharityFront help centre: getting started, storefront editor, payments and payouts, team and billing, and analytics documentation.
- What is CharityFront?
- CharityFront is a storefront and link-in-bio platform for charities and storefronts. An organisation gets one mobile page that holds its campaigns, donate buttons, Shopify shop, events, QR codes and supporter sign-ups, plus a dashboard that reports where every donation, sale and sign-up came from.
- Who is it for?
- Registered charities and non-profits that raise money from social media, including Muslim charities handling Zakat, Sadaqah and Waqf, and the small fundraising or digital teams who run their campaigns.
- What problem does it solve?
- One bio link cannot serve many campaigns, mobile donation forms lose donors, and charities cannot tell which post, QR code or ambassador produced a donation. CharityFront puts every campaign on one page and attributes each donation to its source.
- Why choose it over the alternatives?
- Fixed impact tiers instead of an empty amount box, Zakat and Waqf handled as separate reportable funds, ambassador sub-links with their own analytics, and Stripe Connect payouts straight to the charity's own account. It also works alongside an existing donation platform rather than replacing it.
- What does it cost?
- Creating a charity account and building a storefront is free. Publishing publicly and Pro features (ambassador sub-links, shop, quick donate, advanced analytics, integrations) require a paid plan.