Social Auto DM

Every comment, every mention, an auto reply that raises money.

Set keyword triggers on your Instagram reels and posts. When someone comments your word, they get an instant DM with your donation storefront. No team member needed, no missed supporters.

Get Started with Our 1-Click Store Setup

Or sign up with instead

Reply to every comment and story mention, automatically

Keyword triggers

Comment 'DONATE' and get the link instantly.

Set up keyword rules once. Every time a follower comments your trigger word on a reel or post, they get an auto DM with your donation storefront link.
@
@yourcharity
Comment 'DONATE'
Auto-DM sent
Story mention replies

Thank every supporter who tags you.

When a donor shares your storefront to their story and tags you, we DM them a thank-you and their next impact update, in seconds.
DMs sent this month
12.4k
Click-through
38%+14%
Top trigger
'DONATE' on Ramadan reel
£8,420 raised

How it works

Like ManyChat, but built for charities and wired into your donation storefront.

1. Set your trigger

Pick a keyword like 'DONATE', 'RAMADAN' or 'HELP'. Attach it to a specific reel or every post on your account.

2. Write your reply

Compose the DM your follower gets, complete with your donation storefront link, a thank-you and the campaign story.

3. Track conversions

See DMs sent, click-throughs and donations attributed to each rule. Optimise the words that raise the most.

What you can automate

Comment triggers

Followers comment your keyword on any reel or post. They get a DM with your donation link within seconds.

Story mention thank-yous

When a donor tags your account in their story, we DM them a thank-you plus a next-step (join monthly, share again).

Keyword DM triggers

Someone DMs you 'giftaid' or 'refund' and gets the right link or a human handoff, instantly.

Ramadan comment campaigns

Set one rule for 30 nights. Every commenter on your nightly reel gets that night's fundraising story.

Bulk broadcast (opted-in)

Message everyone who ever triggered a rule, within Instagram's 24-hour window, with a fresh appeal.

Attribution to donations

Every auto-DM gets a UTM-tagged link. You'll know which comment triggers actually raised money.

What it produces

3-8x
More clicks vs a bio link alone, from the same reel
<3s
From comment to DM landing in the follower's inbox
24/7
Runs whether your team is online or asleep

Frequently asked

Is this like ManyChat?

Yes, same idea. Comment triggers, story-mention triggers, keyword DM triggers. The difference is that every reply is wired into your CharityFront donation storefront, so you can attribute donations back to the exact comment trigger that raised them.

What do I need to set it up?

An Instagram Business or Creator account connected to a Facebook Page. You connect it once in your CharityFront dashboard, and we handle the Instagram Graph API and webhooks for you.

Does Instagram allow this?

Yes, this uses the official Instagram Messaging API. We only reply to people who first engage with you (comment, story mention or DM), which is fully within Meta's policies.

Can I use it on TikTok, YouTube or WhatsApp?

Instagram is live today. TikTok comment-to-DM and WhatsApp reply automations are on the roadmap.

Turn every scroll into a donation.

Get Started with Our 1-Click Store Setup

Or sign up with instead

CharityFront in short

Automate Instagram DM replies for comments, story mentions and keywords. Turn engagement into donations without lifting a finger.

What is CharityFront?
CharityFront is a donation storefront and link-in-bio platform for charities. A charity gets one mobile page at chrty.link that holds its campaigns, donate buttons, Gift Aid and Zakat options, events, QR codes and supporter sign-ups, plus a dashboard that reports where each donation came from.
Who is it for?
Registered charities and non-profits that raise money from social media, including Muslim charities handling Zakat, Sadaqah and Waqf, and the small fundraising or digital teams who run their campaigns.
What problem does it solve?
One bio link cannot serve many campaigns, mobile donation forms lose donors, and charities cannot tell which post, QR code or ambassador produced a donation. CharityFront puts every campaign on one page and attributes each donation to its source.
Why choose it over the alternatives?
Fixed impact tiers instead of an empty amount box, Zakat, Waqf and Gift Aid handled as separate reportable funds, ambassador sub-links with their own analytics, and Stripe Connect payouts straight to the charity's own account. It also works alongside an existing donation platform rather than replacing it.
What does it cost?
Creating a charity account and building a storefront is free. Publishing publicly and Pro features (ambassador sub-links, shop, quick donate, advanced analytics, integrations) require a paid plan.